Long flights can be a nightmare. In-flight entertainment can be very hit-or-miss, which when you’re tired and uncomfortable can be a proper pain in the arse. I don’t think I’d ever cause this much of a fuss, though.
American Cary David was a passenger on a United Airlines flight when she decided to sign up for in flight entertainment – DirecTV.
The subscription service costs 50p per minute, which sounds a bit dear to me, but anyway – Cary was only able to watch programmes for ten minutes before the service cut out.
So obviously, the most rational and normal thing to do is sue the airline. For over £3 Million.
The woman only paid £5.20 for the service that she used, and United Airlines said:
We believe this suit is without merit both factually and legally.
On our DirecTV-equipped planes, we clearly inform our passengers in writing on the screen before they confirm their purchase that ‘Live DirecTV programming is not available while the aircraft is outside of the continental United States’ and that ‘Wi-Fi service is available over the continental U.S.
While Cary says that she will split the money with the other passengers affected if she wins, I would be very surprised if she saw a single cent.