Ryanair aren’t exactly known for their award winning customer service, but after hearing that one flight took off without any loo roll on the plane, they seem to have outdone themselves.
Passengers on the flight from Murcia, Spain, to London Stansted were shocked to discover the airline had forgotten to stock up on loo roll and they would simply have to wait until the three hour flight was over to go to the toilet – unless they didn’t want to use loo roll obviously.
A spokesperson for the airline claimed:
This very rare and regrettable stock shortage (on the last flight last Sunday evening) was caused by the failure of our handling agents in Murcia to deliver toilet rolls and milk sachets that had been ordered on the turnaround in Murcia.
Our crew explained to passengers that we wished to prioritise an on time departure for London Stansted rather than wait for these items to be delivered and cause a significant ATC delay for all our customers.
Our passengers were very understanding and we apologised sincerely to them for any inconvenience caused.
Quite frankly, from Ryanair I wouldn’t expect anything else.