A Danish man has complained to Apple after one of the companies expensive smart watches allegedly overheated and severely burnt his arm.
Jãrgen Mouritzen claims that the watch strap became so hot that he could smell his flesh burning beneath it, leaving him with some pretty nasty wounds, and struggling to remove it.
An investigation into the cause is reportedly ongoing.
Mouritzen has said that Apple have yet to reply to his complaint.
I could smell the burning flesh. And the strap was so hot that as I scrambled to try and pull it off my arm, I even burnt my fingers.
There was nothing else around that could have heated the strap up other than the watch, but Apple have still not given me any explanation.”
I was happy with the watch and generally happy with Apple products, and I’m sure it’s very rare that this should happen however I’m surprised it’s taken them so long to do anything or to help out a customer.”
Not quite the ‘sales on fire’ story Apple would have hoped for in the run up to Christmas.