If you are a NatWest customer, do not send any money anywhere!
The bank is in meltdown after customers are seeing money and wages ‘disappear’.
This morning, NatWest customers reported difficulties logging on to the site as well as money simply disappearing when they try to transfer it.
Natwest told Mirror Money:
We are aware that some customers are currently experiencing issues with our mobile app and online banking running slowly.
Some customers are also seeing issues completing transfers on accounts. We are working hard to resolve this and apologise for the inconvenience caused.
— Steve Lloyd (@SteveIndyCar) April 28, 2017
On payday, right before a bank holiday is the worst time for such an incident, and Twitter users are unleashing their fury.
#natwest going to lose a lot of customers today, myself included. How can the whole of online banking go down on payday before bank holiday?
— Oli (@olihtweet) April 28, 2017
This guy lost his wages!
Looks like @NatWest_Help have serious issues. They've just lost my wages. Can't get through on phone.
— Flappy the Duck (@jesuiscanard) April 28, 2017
A tweet from the official NatWest account said:
You would not be left out of pocket as a result of these issues that we are experiencing this morning.
@NatWest_Help i made a transfer this morning its been deducted from my account but not showing my the other account! where has it gone?
— Alicia Edwards (@Alicia_Leatham) April 28, 2017
The bank has said it does not know when the problem will be fixed, but advised people to ‘keep trying’ to log in.
If well-earned dollar is disappearing, I’d say stay far away from the app and don’t try and move money.
If you’re suffering from any NatWest related issues, you can contact them here or on Twitter where they are replying quite quickly.