Millions of people have been left locked out of their bank accounts due to a possible technical glitch.
Customers of both Lloyds and Halifax have been experiencing trouble when trying to access their bank accounts online, as well as on their mobile apps.
Both banks are part of the same company, Lloyds Banking Group and have been spending the morning answering complaints on social media.
Customers are being assured the banks are aware of the problems and are working to resolve them as quickly as possible.
They’re also being advised to use phone banking in the meantime.
When trying to access accounts, customers are facing a wide range of issues including error messages which say they don’t have an account with the bank.
— Jess (@jesscathrynx) November 2, 2017
@AskLloydsBank , is there any issues with the mobile bank app??getting a message technical error, have done since yesterday.
— steven bell (@audia4ttbell) November 2, 2017
Hi, I'm MM. We're aware of intermittent issues with Online Banking. We're working to resolve them asap. Please try again later.
— Halifax (@AskHalifaxBank) November 2, 2017
However, there have been no reports so far in problems with attempting to withdraw cash.
The Bank of Scotland is also a part of the same group but their customers appear to be unaffected by the issues.
Emily Murray is a journalist at UNILAD. She graduated from the University of Leeds with a BA in English Literature and History before studying for a Masters in Journalism at the University of Salford. Emily has previously worked for the BBC, ITV and Trinity Mirror. When Emily isn’t writing about topics including mental health and entertainment, you can find her at the cinema which is her second home.