Apple has finally admitted that there’s a flaw with the iPhone 6, but only to a very select audience.
A number of iPhone 6 users have complained that their very expensive smartphones are shutting down when they’ve still got hours worth of battery life left in them, Mashable reports.
Apple’s promised customers that they’ll swap the broken batteries but has remained suspiciously quiet about what exactly was causing the fault in the mobiles.
That said they did issue a statement about the fault only the other night, the only problem being that the press release is in Chinese.
Thankfully Mashable have been able to provide a translation, which read:
We found that a small number of iPhone 6s devices made in September and October 2015 contained a battery component that was exposed to controlled ambient air longer than it should have been before being assembled into battery packs.
As a result, these batteries degrade faster than a normal battery and cause unexpected shutdowns to occur. It’s important to note, this is not a safety issue.
Despite this Apple have claimed the phone’s shut down mode is feature not a fault, explaining that iPhones are designed to shut down under certain conditions such as extremely cold temperature.
Sudden shut downs may seem alarming to iPhone users but they are designed to protect the device’s electronics from low voltage.
Apple also claim that only a small number of iPhone 6s devices will be affected with the problem and that they’ll replace batteries for up to three years after the original date of purchase.