CEO Who Fired 900 People On Zoom Speaks Out Following Public Outrage

by : Poppy Bilderbeck on :
CEO Who Fired 900 Employees On Zoom Speaks Out - @wanderellaco/TikTok/@NewsWorldPress/Twitter@wanderellaco/TikTok/@NewsWorldPress/Twitter

A CEO who used Zoom to fire 900 of his employees has since spoken out about the treatment of his staff. 

Vishal Garg decided to kill 900 birds with one stone and get rid of nearly a tenth of his workforce all at the same time via the video platform.


Upon failing to mention that his mortgage start-up company Better.com had received $750 million in investments just a week earlier, staff were left raging and stormed social media, leading to the Zoom call going viral.

Garg has since spoken out about his handling of the layoffs, admitting he ‘blundered the execution’.


In an email to all those in attendance on the call, Garg reportedly admitted that he ‘failed to show the appropriate amount of respect and appreciation for the individuals who were affected,’ 9News reports.


He said:

I own the decision to do the layoffs, but in communicating it I blundered the execution. In doing so, I embarrassed you.

I realise the way I communicated this news made a difficult situation worse.

I am deeply sorry and am committed to learning from this situation and doing more to be the leader that you expect me to be.

Following the call going viral, the company’s head of public relations and head of marketing, among a few other more senior employees, resigned.


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According to former underwriter at Better.com, Christian Chapman, the call ‘ended abruptly’. He also claimed he immediately lost access to his company messaging platform, email, computer and phone.

‘It was a surreal moment. It was one of those things that you don’t believe it’s going to happen,’ he said.

Chapman claimed this sort of behaviour from Garg wasn’t irregular, with the CEO accused of previously calling staff a ‘bunch of dumb dolphins’ who were ’embarrassing’.


On LinkedIn’s Top Start-ups of 2020 and 2021, Better.com ranked at number one and is reported to be valued at $6.9 billion.

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Topics: Viral, CEO, Fire, Zoom


9News and 1 other
  1. 9News

    'I embarrassed you': Mortgage company CEO apologises for firing 900 staff members on Zoom call

  2. Forbes

    Mortgage Fraud Claims and 'Dumb Dolphins'